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home/Help Articles/Easy Invoice+/How to send invoices and receive payments from customers?
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How to send invoices and receive payments from customers?

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This guide provides all the essential information on how to receive payments through Easy Invoice+. There are three available methods:

  • Sending Drafts
  • Custom Invoicing
  • Pro Forma Invoices

Sending Drafts

If you’re using Shopify Payments, sending draft invoices through Easy Invoice+ is one of the supported options to receive payments directly via Shopify Checkout.

How to send a draft:

  1. From your Shopify Admin, go to the Draft Orders section.

  2. Select the draft order you want to send.

  3. Click the More Actions (represented as ...) dropdown.

  4. Click Send Draft.

Your customer will receive the draft invoice with a secure payment link that redirects them to your store’s checkout page.

Customize the Draft Invoice Email:

You can update the email content of draft invoices in the Template Design section of Easy Invoice+.

Learn more about customizing templates.

Important:

Make sure you’ve completed the Shopify Payments setup before sending draft invoices.

For help, see: https://help.shopify.com/en/manual/payments/shopify-payments

Custom Invoicing

With Custom Invoicing, you can generate invoices and receive payments through third-party gateways added via Easy Invoice+.

Please note: Custom Invoices are created using your store data, but inventory changes are not managed by Easy Invoice+. Inventory management and order processing must be handled manually.

Steps to receive payments with Custom Invoicing:

Step 1: Customize your Custom Invoice template.

Go to Template Design and select Custom Invoice from the Document Type dropdown.

Learn more about customizing templates.

Step 2: Add your preferred payment gateways.

Go to the Custom Invoicing tab under Orders, then select Payment Gateways.

Step 3: Create your Custom Invoice.

Click the Create Invoice button from the Easy Invoice+ dashboard.

Learn more about creating custom invoices.

Step 4: Send the invoice to your customer.

You can send it from the invoice detail page by clicking Send, or from the Actions button under the Custom Invoice tab.

You can view payments from the Transactions section under the Custom Invoicing tab.

Optional: Set reminders for unpaid custom invoices.

Learn how to configure reminders.

Pro Forma Invoices

With Pro Forma Invoices, you can send a preliminary invoice with a payment link that redirects your customer to the checkout page of your store.

Pro Forma Invoices use Shopify Payments. Please ensure that your payment setup is complete before sending.

For setup instructions, visit: https://help.shopify.com/en/manual/payments/shopify-payments

Steps to send a Pro Forma Invoice:

Step 1: Customize your Pro Forma template.

Learn more about customizing templates.

Step 2: Create the Pro Forma Invoice from the Easy Invoice+ dashboard.

Learn more about creating Pro Forma Invoices.

Step 3: Send the invoice to your customer.

Use the Send button on the invoice detail page or the Actions button in the Custom Invoice tab under Orders.

When the customer clicks the payment link in the Pro Forma Invoice, they will be redirected to the checkout page where shipping fees are calculated.

Need Additional Help?

If you’re still experiencing issues, feel free to reach out to our support team:

  • Visit the Help Center section within your Easy Invoice+ dashboard to create a ticket
  • Or click here to email us directly.

We’re always happy to help!

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