This guide is designed to provide you with all the necessary information about when and how invoices are paid.
Our app is just based on a simple principle, one order equals one tree by default. The app doesn’t charge you automatically for donations. It just sends you an invoice on the first date of every month and you can make a payment with Stripe or PayPal.
You can pay your unpaid invoices by following these steps.
Step 1: Log in to your Shopify account
Step 2: Click on the “Apps” section of your Shopify store and click on One Tree Planted at Checkout. One Tree Planted at Checkout will automatically redirect you to the app dashboard.
Step 3: Go to “Invoices” on the left side panel
Also, if there is an unpaid invoice, you will get a notification on the top right side of the dashboard.
Step 4: On the “Invoices”, You can find unpaid invoices. Click on the Action button and click on Make a Payment.
Step 5: You can make a payment with your preferred payment gateway on the Payment Page.
You can make payments for your due/past invoices by following the same steps.
Note: You can use the Action button to Download Receipt or Send the Receipt for the Paid Invoices.
If you have further questions, please go to the “Support” section on your app dashboard and then create a ticket or just click here to send us an email about your question.
We are always happy to help.